Reund & Returns Policy

Returns Policy

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.

To be eligible for a return , your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Damaged Items

If an item you receive is damaged please contact us within 24 hours of receipt. We cannot be held responsible after this time. We will require you to send us photos of the damages back from our couriers. You can contact us using the contact email address section on our website or by emailing Bradgateboutique@outlook.com

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of  the approval or rejection of yourrefund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. We aim to process refunds within 72 hours of receiving returned goods.

Sale Items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Returns address

To return your product, you should mail your product to:

Bradgate Boutique
63 Latimer Road
Cropston
Leicestershire
LE7 7GP

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

If you are returning an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item